Refund & Return Policy

Last updated: September 29, 2026

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item within 30 days of receiving your order.

Return Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that are damaged, worn, or altered may not be accepted.

The following items are non-returnable:

• Final sale items
• Personalized or custom-made items
• [Hygiene products / perishable goods, if applicable]

How to Start a Return

To initiate a return, please contact us at [email protected] with your order number and reason for return. We will provide you with a return shipping address and further instructions. Please do not send your item back without first contacting us.

Return Shipping Costs

Customers are responsible for paying the return shipping costs unless the item was defective or damaged upon arrival. In such cases, we will cover the return shipping costs.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 5 business days. Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange for the same item, contact us at [email protected].

Contact Us

For any return-related questions, reach us at:

• Email: [email protected]
• Phone: +1 215-348-8300
• Address: 4482 Honeysuckle Ln, Doylestown, PA 18902 USA